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Data and privacy

How Beams Uses Service Data

A plain-language explanation of the data required to calculate, save, secure, and improve your Beams experience.

On this page
  1. Project data
  2. Account data
  3. Operational data
  4. Product improvement
  5. Your control

Version: August 19, 2026

Beams uses data to perform engineering calculations, preserve project work, secure accounts, and keep the product reliable. Alderson does not sell your data and does not use your project content to train shared artificial intelligence models.

Project data

Project data includes member geometry, material properties, loads, design assumptions, notes, calculation results, and generated reports. We process it to provide the features you request, maintain your project history, and support reviewable results. Your project data remains yours.

Account data

Your name, email address, account identifier, organization details, and authentication events are used to create and protect your account. Authentication and email verification are provided through Amazon Cognito.

Operational data

We collect limited logs and diagnostics such as feature events, error details, timing, browser or device type, network information, and security events. This information helps us detect abuse, troubleshoot failures, monitor reliability, and understand aggregate use.

Product improvement

We may use aggregated or de-identified operational information to improve performance, usability, calculation workflows, and reliability. We do not inspect project content for general product research unless you ask for support, authorize a specific review, or disclosure is required for security or legal reasons. We do not use project content for shared model training.

Your control

You can edit or delete project information through available product controls. You may request account access, correction, export, or deletion by emailing privacy@alderson.ai. Some security, backup, transaction, and legal records may remain for limited retention periods.

Service providers and location

Beams uses carefully selected service providers, including AWS, to host and secure the Service. Core Beams infrastructure is designed for AWS Canada Central. A limited amount of edge, email, security, or support processing may occur elsewhere.

Questions

For data-use questions, contact privacy@alderson.ai.

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